Customer Referrals

Turn your customers into your sales team

Your happiest customers are your best marketers. Give every customer a personal referral link, reward them with account credit for each new customer they bring in, and welcome those new customers with a credit of their own—all automatically.

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Customer referral program dashboard in LawnPro
40,000+ service businesses trust LawnPro
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Word-of-mouth, turned into a system

A customer sharing their referral link from the client portal
Personal Links

Every customer gets a link to share

When the program is on, a "Refer a neighbor" card appears right in each customer's client portal. They can copy their personal link or share it by email, text, or Facebook in one tap. No apps to download, no codes to remember—just an easy way to spread the word.

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Setting up a tiered referral reward ladder
Tiered Rewards

Reward your best advocates the most

Set up a reward ladder so customers earn more the more they refer—say $20 for their first referrals, $30 for the next few, and $50 after that. You choose the amounts. There's no cap on how much a great customer can earn in account credit.

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New customer welcome credit settings
Welcome Credit

Give new customers a reason to say yes

Referred customers get a welcome credit when they sign up. Choose whether it comes off their very first bill or applies toward their next service. It's the nudge that turns a recommendation into a booking—and a great first impression.

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Referral tracking dashboard showing top referrers and activity
Track Everything

See exactly who's driving your growth

Your Referrals dashboard shows your top referrers, how many customers each has sent you, the credit they've earned, and every referral's status at a glance. Rewards pay out automatically when a referred customer pays their first invoice—nothing to track by hand.

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Pick the best plan for your business

The Customer Referral Program is included on the Grow and Plus plans. No credit card required to start.

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Why lawn care pros love the referral program

A referral engine that runs itself, built right into LawnPro.

Effortless for customers

A one-tap share card in the client portal—email, text, or Facebook. No apps, no codes, no friction.

Tiered rewards

Reward your top referrers more with an escalating ladder you control. Bigger rewards for bigger advocates.

Two-sided incentive

New customers get a welcome credit too—off their first bill or toward their next service. Everyone wins.

Automatic payouts

Credit is issued automatically when a referred customer pays their first invoice. Nothing to track or approve.

Word-of-mouth counts

When a customer just tells a friend, credit them too—pick the referring customer when you add the new one.

Full visibility

A dashboard of top referrers, statuses, and credit issued—so you always know what's driving new business.

Frequently asked questions

How do my customers refer someone?

When the program is on, each customer sees a "Refer a neighbor" card in their client portal with a personal link. They copy it or share it by email, text, or Facebook. You can also log a word-of-mouth referral yourself when adding a new customer.

When does the referring customer get their reward?

On the referred customer's first paid invoice—not just when they sign up. This ties rewards to real, paying business. The credit is added to the referring customer's account automatically and applies to their next invoice.

Can I decide how much each referral is worth?

Absolutely. You set a tiered reward ladder—for example, a smaller reward for the first couple of referrals and larger rewards as a customer refers more. You also set the new-customer welcome credit and when it applies.

What stops someone from referring themselves?

The program only rewards genuinely new customers, and a customer can't earn a reward by referring themselves. Requests from people who are already your customers don't trigger a reward either.

Which plans include the referral program?

The Customer Referral Program is available on the Grow and Plus plans. You can turn it on in Settings, set your rewards, and your customers will see their referral link the next time they log in.

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