Help Article
Work Requests
Learn how to set up and customize your work request forms.
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Work Requests
Capture every lead, automatically
Shareable request forms let customers submit jobs 24/7. Requests appear in your queue instantly—no missed calls, no lost leads. Turn your website into a lead-generating machine.
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No credit card required
Turn website visitors into paying customers
Customize Forms
Build forms that fit your business
Create custom request forms with the fields you need—services, photos, preferred times, and more. Capture the right information upfront so you can provide accurate quotes and schedule efficiently without back-and-forth calls.
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Select Services
Let customers choose services
Display your service list so customers can select exactly what they need when submitting a request. They pick the services, you get a clear picture of the job before you even call them back.
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Website Embed
Add to your website in minutes
Embed your request form on any page with a simple code snippet—capture leads while you sleep. Works with any website platform: WordPress, Wix, Squarespace, or custom sites.
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Visibility Settings
Control what customers see
Choose which fields and services are visible on your public request form. Show only what matters for new leads, hide internal fields, and create a streamlined experience that converts.
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Work Requests is included in all LawnPro plans. No credit card required to start.
View Pricing"We embedded the request form on our website and started getting leads overnight—literally. Customers fill out what they need, we get an email, and we can respond first thing in the morning. We've closed jobs from requests that came in at 11pm."
SL
Steve L.
Greenscape Pros, Georgia
Why teams love Work Requests
Capture leads 24/7 without lifting a finger.
Capture Leads 24/7
Your form works while you sleep. Customers can request work anytime—evenings, weekends, holidays.
Instant Notifications
Get an email the moment a request comes in. Respond fast and win the job before competitors.
All Info Upfront
Customers tell you what they need, their address, and preferred timing. Less phone tag, faster quotes.
Easy to Embed
Copy and paste the embed code on your website. No developer needed—works in minutes.
Share Anywhere
Share the form link on social media, in emails, or on Google Business. Capture leads from any channel.
Auto-Create Customers
New requests automatically create customer records. No manual data entry required.
Frequently asked questions
How do I add the form to my website?
LawnPro provides an embed code you can paste into any website. If you use WordPress, Wix, Squarespace, or similar platforms, just add an HTML block and paste the code. The form will appear right on your page.
Can I customize what fields appear on the form?
Yes. You control which services are shown, what information is required, and what fields are visible. Customize the form to collect exactly the info you need for your business.
How do I get notified when a request comes in?
You'll receive an email notification instantly when a new request is submitted. You can also see all requests in your LawnPro dashboard and manage them from there.
Can existing customers use the request form?
Yes. Both new leads and existing customers can submit requests. Existing customers can also submit requests through their Client Portal for a more personalized experience.
Can customers attach photos to their request?
Yes. You can enable photo uploads so customers can show you what needs work. This helps you provide more accurate quotes without an on-site visit.
Learn More
Guides and support to help you get the most from Work Requests.
Help Article
Work Request Settings
Configure which services and fields appear on your request form.
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Client Portals
See how existing customers can submit requests through their portal.
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