AI Phone Agent

Never miss another call

You can't answer the phone from a mower. Your AI phone agent can. It answers in your company's name, tells customers their next visit and balance, takes new requests, gives prices and transfers callers to you when they need a person. After each call you get a short summary by text or email.

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40,000+ service businesses trust LawnPro
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A receptionist that knows your business

Answers When You Can't

You choose when it picks up

Your agent comes with its own phone number. Have it answer every call, only after business hours or only the calls nobody picks up. LawnPro shows you the forwarding code for your phone company, so you keep the business number your customers already know.

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Knows Your Customers

"When are you coming?" answered in seconds

The agent looks up the caller in LawnPro and tells them their next visit date and their balance. It only shares account details when the caller's phone number matches their customer record. Turn either one off if you'd rather it didn't.

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Takes New Requests

New callers become work requests

The agent gets a new caller's name, address and what they need, then asks your own questions, up to five of them. It saves everything as a work request in LawnPro with the customer and property, so nothing gets lost on a sticky note.

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Prices and Signing

Quote and book while they're on the phone

Turn on prices and the agent measures the lawn by satellite and gives the caller your price from your Price Matrix, the same instant price as your Work Request Form. The caller gets a text with a link to review and sign. Ask when they want to start, and signed jobs go on your Waitlist for that date.

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Transfers and Emergencies

A person when it matters

When a caller asks for a person, the agent transfers them to the number you pick for business hours or after hours. No number? It takes a message. Set your own emergency words, like "flooding" or "broken pipe," and the right person gets an urgent text right away.

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Call Log and Summaries

Know what happened on every call

Every call shows up in LawnPro, newest first, with a short summary. Tap one to read the whole conversation or play the recording. You pick who on your team gets a summary by text or email after each call.

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What a call sounds like

An example call with a customer who wants a price.

AI phone agentThanks for calling Green Acres Lawn Care. This call may be recorded. How can I help?
CallerHi, how much would you charge to mow my yard every week?
AI phone agentI can get you a price right now. What's the address?
Caller412 Oak Street.
AI phone agentYour lawn is about 8,100 square feet, so weekly mowing is $45 a visit. Would you like me to text you the price so you can sign for it?
CallerYes, please. Can you start next week?
AI phone agentSure. I've sent the text. Once you sign, you're on our list to start next Monday.

Prices come from your own Price Matrix. The agent never makes one up.

$29 a month, with 30 calls included

Then $0.79 per call. Spam, hang-ups and voicemails never count. Included in the Plus plan.

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Why lawn care pros use the AI Phone Agent

Answer every call without hiring a receptionist.

Answers 24/7

Nights, weekends and while you're on a job. Callers get a real answer instead of voicemail.

Connected to LawnPro

It reads your schedule and balances and saves new requests right into your account.

Only your approved answers

Let AI draft answers from your services and Knowledge Base, then approve each one before callers hear it.

Sounds like your business

Pick a voice and a personality, write your greeting and add a seasonal note or promotion.

Speaks Spanish

Turn it on and the agent answers in Spanish when the caller speaks Spanish.

Test before you go live

Type a question and see the answer, or call your agent's number yourself before you forward your line.

Frequently asked questions

How much does the AI Phone Agent cost?

It's a $29 a month add-on with 30 calls included each month, then $0.79 per call. The agent's phone number is included. On the Plus plan the 30 calls are included and extra calls are $0.79 each.

What counts as a call?

Calls where the agent talks with a caller. Spam, hang-ups and voicemails never count. You can see how many calls you've used this month in Settings.

Do I have to change my business number?

No. Your agent gets its own number, and you forward your business line to it. Forward every call, only after hours or only the calls nobody answers. LawnPro shows you the steps for Verizon, T-Mobile, AT&T and other phone companies.

Will it make things up?

The agent only gives the answers you approve. Prices come from your Price Matrix, and visit dates and balances come from LawnPro. When it doesn't know, it takes a message or transfers the caller to you.

Can it give prices and book work?

Yes, when instant price is turned on for your Work Request Form. The agent measures the lawn by satellite, gives your price and texts the caller a link to sign. It can also ask when they want to start and put signed jobs on your Waitlist for that date. Instant price on your Work Request Form is included in the Plus plan and is a $49/month add-on on other plans.

Are calls recorded?

Yes. The agent tells callers the call may be recorded. You can play each recording and read the conversation from the call log in LawnPro.

What happens in an emergency?

Add your own emergency words. When a caller uses one, the agent can transfer them to your emergency number, and the team members you pick get an urgent text right away.

Ready to answer every call?

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